We are in the business of making customers happy!
We want to make bicycling as enjoyable as possible for you. We will do our best to treat all customers with respect, sell high quality products at fair prices, and provide the types of services that will keep your bike running smoothly.
If at any time you are unhapppy with your experience with us, please don't hesitate to let us know. We will take your concerns seriously and will work with you to resolve the situation.
New Bike Warranty
All new bicycles come with a lifetime warranty on the frame, plus a standard manufacturers warranty on components. You will be given an owners manual with your purchase that will spell out the warranty in detail.
Our layaway program lets you reserve the bike you want and be assured that it will still be available when you are ready to pick it up. It's a simple program:
- 25% deposit to start the layaway
- 10% additional deposit after 30 days
- 10% additional deposit after 60 days
- Complete the layaway purchase within 90 days
Our promise is to reserve the bike just for you. Your promise is to complete the layaway purchase within 90 days. If for any reason you decide not to complete the layaway purchase, you are free to spend the deposit on other items in the shop.
New JAMIS bicycles purchased from us come with a guaranteed trade-in value. If at any time you want to upgrade to a newer bicycle model we will credit you with 30% of the original purchase price of your well-maintained JAMIS bicycle. The trade-in value will be decreased for bicycles that have not been well-maintained, have excessive wear, or are damaged.
Used Bike Guarantee
All used bikes are inspected, repaired, and adjusted before sale and come with a 30-day guarantee against defects in our repairs or adjustments.